Two buildings in Zurich ”speak to me” – not literally, of course, and not in the architectural aesthetic sense either. They both present business lessons and life lessons for my edification during my daily commute.
On the side of one Zurich high-rise building belonging to Migros , the main nationwide grocery chain, is a neon sign proclaiming: ”Everything is going to be alright!” These soothing words at the end of a long day at work reflect the values of the firm, which has a strong reputation for good business practices.
Through a tunnel and past the historic Oerlikon building that was moved this summer, another building reminds me to think more deeply about the meaning of success. The sign on the side of this office building lists the following rules for “How to Work Better”:
• Do one thing at a time
• Know the problem
• Learn to listen
• Learn to ask questions
• Distinguish sense from nonsense
• Accept change as inevitable
• Admit mistakes
• Say it simple
• Be calm
• Smile
Despite the first rule, I’m compelled to do more than one thing on my commuter train – I’m prompted daily to think about these mini-lessons and apply them to the day just ending, even though I probably would rather not think at all and just read the paper!
If your company were to put its own “rules for working” on the side of its headquarters building, would those values come as a surprise to the public? Are the values you yourself display clearly reflecting the firm’s values? Ask, assess, then act. We’re here to help!